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This page sets out the legal framework that governs your account on i88s, including how our policies apply to transactions made through bKash or Nagad and what your rights are under those terms. Access to i88s depends on your local law and whether you are in an eligible region.
Our terms exist to make the relationship between you and i88s clear and enforceable. They cover every part of your account — from how you open it and fund it using bKash or Nagad, to how we handle the data attached to your wallet activity and session history. We do not apply blanket rules to every jurisdiction. Instead, access and account eligibility depend on the laws that apply in your region. If local law in Bangladesh or wherever you are located restricts online account activity of this kind, those local rules take precedence and you should not proceed. Within eligible regions, these terms govern your account in full. We retain transaction records — including bKash and Nagad payment references — for the period required by our internal compliance framework and any applicable regulatory obligation. You can request a summary of those records through your account or by contacting support. Where our terms reference third-party services — such as the payment processors behind bKash, Nagad or Rocket — those services carry their own terms that sit outside ours. We are not responsible for conditions set by those third parties, but we do flag them when they are relevant to your account.
Understanding the boundaries of our policy saves you time when a question comes up. Four distinct areas sit under this framework, and each one has a different rule about what we control and what falls outside our remit. Read each area carefully before assuming our terms resolve a dispute.
Our terms apply fully to how you open, verify and close your i88s account. Steps you take inside the account — updating contact details, reviewing wallet history, changing security settings — are all within scope. What happens on your device outside i88s is not.
Deposits and withdrawals processed through bKash, Nagad or Rocket are within scope for record-keeping and dispute resolution. The payment processor's own conditions — charge schedules, transfer limits, wallet verification — sit outside our terms and are set by those providers independently.
All content published on i88s — game descriptions, policy pages, promotional notices in your account area — falls under our terms. We take responsibility for accuracy on pages we author. Third-party game studios such as Pragmatic Play or PG Soft are responsible for accuracy within their own game interfaces.
Links or integrations that take you away from i88s — including bKash or Nagad app flows — are outside our policy scope once you leave our interface. We recommend you read those providers' terms separately before completing a transaction through their platforms.
Our policy is not a one-way document. It sets out what you can ask of us, and we are required to respond. You have the right to review the personal data attached to your account, to request corrections if something is recorded incorrectly, and to ask questions about how we hold and use your information. If a bKash or Nagad transaction appears in your records with incorrect details, you can raise that through the dispute route in your account or by contacting support directly. Any correction request we receive is logged, reviewed against the transaction reference on file, and responded to through the channel you used to contact us. We do not promise a specific turnaround time because case complexity varies, but we acknowledge every request and keep you informed as the review progresses. Your right to close your account and request deletion of non-mandatory records also sits within this framework.
Open the account history section to see your transaction log, including bKash and Nagad references. If a record looks wrong, note the date and reference number before raising a query — it speeds up the review.
You can update most personal details directly in the account settings area. For changes to identity-linked fields, contact support with the corrected information and we will follow the verification steps shown in your account.
If a clause in our terms is unclear or you want to know how a specific rule applies to your account, write to us through the support route. We will point you to the relevant section and explain how it applies to your situation.
If you decide to close your account, open a support request and follow the steps our team sends back to you. We will confirm closure and let you know what data we are required to retain and for how long.
For any question directly related to our legal terms, policy scope or your account rights, reach us through the routes published on i88s. We do not list hours or response times here because those details are shown in the published support area of your account — check there for current information before sending a message.
The live chat button is visible on every page once you are signed in. Use it for account-level questions about policy application or transaction records. The chat transcript is saved to your session so you have a written reference.
For formal policy queries — including data correction requests or account closure — email support is the appropriate channel. The published address is shown in the support section of your signed-in account area. Include your account reference in the subject line.
The help centre on i88s covers common policy questions, including how bKash and Nagad transaction records are handled and what steps apply to account verification. Check there first — many queries are resolved without needing to open a support ticket.
We take a straightforward approach to data: collect what is needed to run your account, hold it for as long as required, and make it accessible to you on request. This section explains the four areas of data practice that most affect your account on i88s.
We keep account and transaction data — including bKash, Nagad and Rocket payment references — for the period our compliance obligations require. Once that period ends, non-mandatory data is removed. You can ask us what we hold about you at any point through the support route.
We use cookies to keep your session active across pages and to remember your account preferences on mobile. You can manage cookie settings through your browser. Disabling cookies may affect how the account area functions, particularly on mobile browsers.
Your account credentials are stored in encrypted form. If you suspect unauthorised access, change your password immediately through account settings and contact support. We do not store your bKash or Nagad PIN — those remain entirely within those providers' systems.
When we update these terms in a material way, we post a notice in the account area and note the revision date at the top of this page. Continued use of your account after a policy update means you have accepted the revised terms.
These questions cover the points we hear most often about how our policy works, what it covers and how to act on your rights. If your question is not here, use the support route listed on this page.
Access to i88s and the applicability of our terms depend on your local law and whether you are in an eligible region. If online account activity of this kind is restricted under the laws where you are located, those local rules apply and you should not proceed.
Open your account, go to account settings or history, and review the records shown there. For a fuller data summary — including bKash and Nagad transaction references linked to your account — submit a request through email support with your account reference included.
Yes. For fields you can edit yourself, update them in account settings. For identity-linked fields, contact support and provide the corrected information. We will follow the verification steps shown in your account to confirm the change before applying it.
Transaction records tied to bKash or Nagad payments are retained for the period our compliance obligations require, even after account closure. We will confirm what we are required to keep and for how long when you submit a closure request through support.
No. bKash, Nagad and Rocket carry their own terms set independently by those providers. Our policy covers what happens within the i88s interface. Once a transaction moves into a provider's own app or platform flow, their terms apply and ours do not govern that portion.
We post a notice in your account area when we make material changes and update the revision date at the top of this page. Continuing to use your account after the update date counts as acceptance of the revised terms. Check the support section for how to ask questions about any change.